brochure.pdf (application/pdf Object)
Sphere: Related Content
Squantch'n in the PNW
5 years ago
Thursday, April 27, 2006
Wednesday, April 26, 2006
Tuesday, April 25, 2006
Nuasis Competition Goes Open Source
Aspect Software announced today that they are going open source. By selecting Asterisk as the IP PBX solution, Aspect has chosen the smartest path. The business case is simple. There is a huge community of open source developers working on the Asterisk code. In addition, there exists a large installed user base. This adds up to rapid development and fast bug fixes.
The alternative, which Nuasis is clinging to, is a proprietary model where the company keeps the source code closed and does all the development and integration work internally. This has caused an interesting set of effects. First of which is a huge pressure on the Nuasis voice team. Currently at two members, the developers are throttling between feature development, bug fixing, and general firefighting. This in turn has lead to high turnover in the group. The current team average tenure is less than 1 year.
By chosing open source as its VoIP platform, Aspect positions itself to leapfrog Nuasis very quickly, perhaps as fast as 6 months to one year. This is the death blow. Aspect is a big company, and slow to change. When the big guys start adopting open source faster than the small startup, you've seen a sea change.
Aspect wasn't the first contact center company to realize open source was the correct path. Check out Aheeva. They integrated with Asterisk back in 2003 and have several contributors to the Asterisk open source project. Additionally, they chose SugarCRM, another hugely popular open source project. Picking these components off the open source shelf and tying them together is much faster then building it all yourself. The benefits of open source tell us that the development time is quicker and so is the time for bug fixes.
Aspect Goes Open Source
Sunday, April 23, 2006
Saturday, April 22, 2006
Wednesday, April 19, 2006
WSJ.com - Portals
How Virtualization Led Microsoft
To Support Linux, and Other Tales
April 19, 2006; Page B1
WSJ.com - Portals Sphere: Related Content
Tuesday, April 18, 2006
iPod Killers?
Here's an article in Business Week that describes the current state of technology around music on cellular phones. Seen as a major threat to Apple's iPod, the cell phone has many advantages, not the least of which is the massive installed user base.
iPod Killers?
Sunday, April 09, 2006
GLove 004
I just saw G Love with the Extra Special Sauce last night in Santa Cruz, CA. What a great show. I have to say it was one of the best performances I've ever sene. Opening up was San Francisco's own Samantha Stollenwerck. She was really cool and rocked the crowd while downing tequillas brought up by the fans. G Love arrived on stage shortly after her set with the Extra Special Sauce including Chuck Treece and Boyd (?) on keys. I really enjoy the new linenup. The coolest part of the show for me was watching the interplay between Houseman and Chuck Treece each on their own drum kits. They play really well together and have incorporated some really cool back and forth drumming that is fun and exciting. Another treat was seeing Jimi Jazz playing bass guitar. It's nice to know he can rock it out on the guitar in addition to his signature standup bass.
I had the chance to catch up with the boys after the show and pay my respects. Houseman and I talked a bit about the extended lineup and how he and Chuck get down on stage. It was a real treat to meat Chuck Treece in person and congratulate him on his performance. I love reggae and he defintely brings the dub style into G Love's performance in a rad way. I'm told Chuck is a former pro-skater and that he has worked as a session drummer for many high profile acts. What a nice addition to the G Love sound.
Some snaps from my (shitty) auto-jammy are up here:
http://www.flickr.com/photos/dmourati/sets/72057594102934465 /
Peace out and I'm out. Sphere: Related Content
I had the chance to catch up with the boys after the show and pay my respects. Houseman and I talked a bit about the extended lineup and how he and Chuck get down on stage. It was a real treat to meat Chuck Treece in person and congratulate him on his performance. I love reggae and he defintely brings the dub style into G Love's performance in a rad way. I'm told Chuck is a former pro-skater and that he has worked as a session drummer for many high profile acts. What a nice addition to the G Love sound.
Some snaps from my (shitty) auto-jammy are up here:
http://www.flickr.com/photos/dmourati/sets/72057594102934465 /
Peace out and I'm out. Sphere: Related Content
Friday, April 07, 2006
On log sharing - O'Reilly Sysadmin
Here's a nice little article describing some concerns with log sharing ala Splunk Base. I decided to put my thoughts into a comment on the blog hoping to shed some light on how Splunk Base deals with the issue to my satisfaction.
On log sharing - O'Reilly Sysadmin
Thursday, April 06, 2006
From PBX to VoIP: Making the Change - -
This article covers the market Nuasis is going after in great detail. It takes the point of view of the customer and helps explain how to chose a vendor and why some companies are considering a hosted service versus the Nuasis-style deployment in the customer data center.
From PBX to VoIP: Making the Change - -
PRESS RELEASE EMI Music Partners With Rhythm NewMedia to Trial Ad-Supported Mobile Music Video Business
Music vidieos on your cell phone baby! Brought to you by Rhythm NewMedia.
PRESS RELEASE EMI Music Partners With Rhythm NewMedia to Trial Ad-Supported Mobile Music Video Business
Wednesday, April 05, 2006
Splunk launches IT troubleshooting wiki | InfoWorld | News | 2006-04-03 | By China Martens, IDG News Service
I was quoted in a news article written by China Martins announcing the launch of Splunk Base.
One of the 3,500-plus users who has been beta testing Splunk Base is Demetri Mouratis. He's a systems administrator at Nuasis Corp., a vendor of Internet Protocol-based contact center software based in Mountain View, California.
Wading through log files contained on hundreds of servers to pin down the cause of a particular IT problem can take hours or an entire day, according to Mouratis. Typically, an administrator will have to log into each server manually to check out its log files. Using Splunk Base on a properly configured system "can greatly decrease the time," acting as a shortcut to help to resolve the issue, he said. "You don't have to cut and paste the query or go and Google (Profile, Products, Articles) it," he added.
For the full text of the article, please follow this link.
Splunk launches IT troubleshooting wiki | InfoWorld | News | 2006-04-03 | By China Martens, IDG News Service Sphere: Related Content
Saturday, April 01, 2006
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