Wednesday, April 05, 2006

Splunk launches IT troubleshooting wiki | InfoWorld | News | 2006-04-03 | By China Martens, IDG News Service

I was quoted in a news article written by China Martins announcing the launch of Splunk Base.

One of the 3,500-plus users who has been beta testing Splunk Base is Demetri Mouratis. He's a systems administrator at Nuasis Corp., a vendor of Internet Protocol-based contact center software based in Mountain View, California.

Wading through log files contained on hundreds of servers to pin down the cause of a particular IT problem can take hours or an entire day, according to Mouratis. Typically, an administrator will have to log into each server manually to check out its log files. Using Splunk Base on a properly configured system "can greatly decrease the time," acting as a shortcut to help to resolve the issue, he said. "You don't have to cut and paste the query or go and Google (Profile, Products, Articles) it," he added.



For the full text of the article, please follow this link.

Splunk launches IT troubleshooting wiki | InfoWorld | News | 2006-04-03 | By China Martens, IDG News Service

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