Saturday, August 16, 2008

Netflix Glitch

On Thursday, I received a notice from Netflix apologizing for a delay in shipping me DVDs from my movie queue.

Here's the email:

We're Sorry DVD Shipments Are Delayed Netflix
Netflix Dear Demetri,

Our shipping system is unexpectedly down. We received a DVD back from you and should have shipped you a DVD, but we likely have not. Our goal is to ship DVDs as soon as possible, and we will keep you posted on the status of your DVD shipments.

We are sorry for any inconvenience this has caused. If your DVD shipment is delayed, we will be issuing a credit to your account in the next few days. You don't need to do anything. The credit will be automatically applied to your next billing statement.

Again, we apologize for the delay and thank you for your understanding. If you need further assistance, please call us at 1-888-638-3549.

-The Netflix Team

On Friday, Forbes reported Netflix resumed normal operations.

I'm off to the mailbox to check for the Wire, Season Five.

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